PartyCity.com.cy Return Policy:

We will gladly accept requests for returns within 30 days from the date you received your purchase of any Sale Item ONLY.

All returned items must include the Shipping Receipt. Refunds are for the cost of the merchandise only.

Return shipping charges are not refundable.All returns will be credited to the original form of payment.

All merchandise must be in new condition, unopened, unworn and in original packaging.

 

How to Return Online with PartyCity.com.cy:

Please read through our return policy to ensure your item is eligible for a return.

  • All return products require a RAN (Return Authorization Number).
  • A RAN must be requested within 30 days of delivery.
  • To request a RAN simply email This email address is being protected from spambots. You need JavaScript enabled to view it. requesting a Return Authorization Number.
  • Please include your name, phone number, ship id, item(s) you are returning and the reason for return
  •  in your request for a RAN.
  • A return must be received in our office within 14 days of receiving your RAN.
  • Include your packing slip with your return and write your Return Authorization Number on the OUTSIDE
  • of the package. Example: RA:123456